BOOKING TERMS
RESCHEDULE/ CANCELLATION
All classes can be reserved through our online booking portal.
It’s okay if you change your plan!
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You may cancel or reschedule up to 6 hours prior to your class. A cancellation will be refunded in full.
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For credit card payment, a 2.5% third party transaction process fee will be applied.
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Project Snail can only offer a 50% refund for missing a booked session or cancellation occurred within 6 hours before a session starts.
SHARING MULTI-CLASS PACK
You can share the package code with friends, if your friends have completed the introductory course in PROJECT SNAIL studio or an equivalent course in other studio. Any question, send us an email.
SOME HOUSE RULES
CLAY & FIRING
A maximum of 5 kilos of clay is available per session per person.
Firing rate is $15.0 per kilo (GST included):
> weighed after trimming - 1 kilo is about the volume of two mugs
> rate includes bisque + glazed firing
BEFORE CLASS
GET READY
(We trust you know what to do : )
Clothes that you don’t mind getting dirty
Covered shoes
Tie back long hair
Short nails